HS classification advisory
Senior classifier reviews ambiguous lines and prepares a written opinion, citing WCO Explanatory Notes and Malaysian customs rulings.
Where we file
One broker code, five gateways, one paper trail.
- Port Klang (Westports / Northport). Ocean import / export, transhipment, FCZ entries, K1 / K2 / K3 / K8 forms.
- KLIA Cargo Village. Air import / export, AWB filing, K1/K2, transit K8, customs valuation review.
- Penang (PEN / Butterworth). Mixed air and sea — electronics, semiconductor parts, gloves and food.
- Johor (Pasir Gudang / PTP). Transhipment, FCZ Iskandar, automotive CKD and palm oil.
- Bintulu / Kuching. Oil-and-gas project cargo, timber products, Sarawak free zone.
Specialist filings
Beyond the standard K1.
FTA preference claims
RCEP, ATIGA, MPCEPA, MTFTA, MAFTA, MJEPA — we handle origin certification and post-entry preference refunds.
ATA Carnet
Issued and processed through MICCI for trade shows, professional equipment and demonstration goods.
Duty refunds
K2 export duty drawback, sales tax refund claims, post-entry amendment and over-payment recovery.
Permit handling
SIRIM, KKM, DOSM, MyTRIPS, AP — applied for and reconciled against shipments in flight.
Customs audits
Voluntary disclosure, post-clearance audit defence, document recovery and reconstruction of HS rationale.
Inspection rate
Why our declarations spend less time on the holding floor.
Two and a third percent of Criptora-filed declarations were pulled for physical inspection over the last 12 months, against a national average closer to six percent. The trick is not magic — it is preparation.
- HS classification reviewed by a senior classifier before filing, not after.
- Invoice values, weights and packing lists cross-checked against AWB and B/L.
- Country-of-origin documents matched to the FTA claim before submission.
- Frequent commodities held in a master file — repeat declarations clear faster.
Need a second opinion on a declaration?
Send the HS line and a commercial invoice — we will tell you within a working day what we would file and why.
Talk to our broker desk